Privacy Policy
Last updated: March 27, 2025
At House of Caswell, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, sign up for emails, or make a purchase through houseofcaswell.com.
1. Information We Collect
We collect information from you in the following ways:
Email Signups: When you subscribe to our newsletter or promotional emails, we collect your name and email address.
Purchases: When you place an order, we collect personal and payment information necessary to complete the sale, such as your name, billing and shipping address, phone number, and payment details.
Cookies and Analytics: We use cookies and similar tracking technologies to analyze website traffic, personalize your experience, and help us understand how our website is being used.
2. How We Use Your Information
We use the information we collect to:
Process and fulfill orders
Send order confirmations and shipping updates
Send promotional emails and special offers (only if you’ve opted in)
Improve our website and customer experience through analytics
Prevent fraudulent activity and maintain the security of our website
3. Cookies
Cookies are small data files stored on your device that help us enhance your browsing experience. We use cookies to:
Analyze site traffic with tools like Google Analytics
Understand user behavior and improve site performance
Remember your preferences for future visits
You can disable cookies through your browser settings, but note that some features of the site may not function properly.
4. Sharing Your Information
We respect your privacy. Your personal data is never sold or rented. We may share your information with trusted third parties who help us operate our website, process payments, or deliver orders—only to the extent necessary to provide those services.
5. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure.
6. Your Choices
You can unsubscribe from promotional emails at any time by clicking the "unsubscribe" link in the footer of our emails. You may also contact us directly to request access, changes, or deletion of your personal data.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites.
8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out to us at: